Refund & Return Policy
Introduction
Thank you for shopping with us! We’re committed to ensuring your satisfaction. Please review our return and exchange policy before making a purchase. we offer a flexible and customer friendly return and refund policy.
Return Policy
- Eligibility: Damaged or malfunctioning products are eligible for returns or exchanges. Please note that we don’t accept returns for simple change of mind.
- Return Window: You have 3 Business days from the delivery date to initiate a return or exchange.
- Return Process:
- Contact our customer service team at contact@shovese.com  or +92 3213494912.
- Provide clear photos of the issue, your order number, and whether you’d like a refund or exchange.
- Our team will guide you through the process.
Refund Policy
- Refund Methods: Refunds will be processed via the original payment method.
- Refund Timing: Refunds will be processed within 3-5 business days after receiving the returned product.
- Shipping Fee: Shipping fees are non-refundable.
Exceptions
- Final sale items are not eligible for returns or refunds.
- Products must be in their original condition with all tags and packaging intact.
Contact Information
For return and refund requests, please contact us at:
- Phone: +92 3213494912
- Email: contact@shovese.com
Mini Portable Blender & Electric Fruit Juicer | Multifunction Juice Maker & Smoothie Mixer